Manager, Site Reliability Engineering
<img src="https://app.gurulink.ca/img/gl_logo_112x112.jpg" border="0"><br><br><b>Location:</b> Toronto, Ontario - Canada<br><b>Job Type:</b> Permanent<br><br><b>Description:</b><p>About the role<br><br>Our client is a well-established financial technology company processing large-scale, mission-critical transaction volume across cloud and on-premises environments. They are hiring a Manager, Site Reliability Engineering to lead a team responsible for the availability, performance, and resiliency of their core platforms - shaping SRE maturity and driving measurable improvements in system health as the organization scales its reliability practice.<br><br>What you'll do<br>- Lead and manage a team of SRE engineers supporting the reliability, availability, and performance of business-critical applications and platforms<br>- Implement and operationalize SRE practices: SLIs, SLOs, error budgets, incident response, and post-incident reviews<br>- Oversee production operations including on-call rotations, incident management, escalations, and problem management<br>- Partner with Development and DevOps teams to embed reliability principles into system design and delivery pipelines<br>- Drive observability strategy across monitoring, logging, and alerting standards<br>- Reduce operational toil through automation and self-healing system design<br>- Lead capacity planning, resiliency testing, and disaster recovery readiness<br>- Recruit, mentor, and develop SRE talent, fostering a culture of continuous improvement<br><br>What's offered<br>- Comprehensive total rewards: performance-based bonus, flexible benefits from day one, HSA/PSA choice<br>- Retirement support: profit-sharing with company match, defined contribution pension<br>- Growth opportunities: Coursera access, mentorship, internal mobility<br>- Hybrid flexibility and generous time-off programs</p><br><b>Must Have skills:</b><p>- 8+ years in senior technical roles supporting distributed systems<br>- 3+ years leading and developing technical teams<br>- Strong grounding in SRE principles: SLOs, SLIs, error budgets<br>- Hands-on experience with cloud platforms (Azure preferred), Kubernetes, infrastructure as code, and automation<br>- Experience with enterprise observability tooling (Dynatrace, Datadog, New Relic, or AppDynamics)<br>- Strong scripting/programming skills for automation and operational efficiency<br>- Solid Linux systems and production infrastructure experience</p><br><b>Nice to have skills:</b><p>- Experience in payment processing, fintech, or PCI-regulated environments<br>- Familiarity with change management and compliance frameworks<br>- Understanding of SDLC and modern delivery practices<br>- Bachelor's degree in Computer Science, Software Engineering, or equivalent experience</p><br><br>